Notes on online access:

1. If you are having trouble logging in, please start by trying to reset your password. This generally solves most access problems.
2. Your website experience should look the same whether you are logged in or not. The only visible difference will be that you should not hit the paywall prompt once logged in. If you are running into the note that you have reached your monthly limit of articles, then you are not logged in.
3. If you are still having trouble, please reach out first directly to our subscription service. They respond quickest by phone, though after hours you can also email them and they will email you back during regular business hours.
4. If you have not received a satisfactory answer in a timely fashion, or you need urgent help, please contact the Image office. We endeavor to respond as soon as possible.

We hope to create an optimal experience for you, and we are grateful for our subscribers!

Subscription Service
Order or update your account online
Phone: 866-481-0688  |  Mon-Fri, 9-5pm ET
Email: custsvc_image@fulcoinc.com
Most emails are answered within two business days.

Please contact the Image office if you don't hear from the subscription services within two business days.

Image Office
image@imagejournal.org  |  206-659-6008
We return voicemails within two business days.

Image's Publisher Sara Arrigoni (oversees all web and subscription issues)
sarrigoni@imagejournal.org  |  206-659-6008